Edna’s Eclectic Emporium
Privacy Policy
This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or place an order.
Overview
We collect information you provide (like your name, email, shipping address, and order details) and information collected automatically (like device and usage data). We use this information to process orders, provide customer support, improve our services, and comply with legal obligations.
Privacy details
Key topics about the data we collect and how it’s used.
What information do you collect?
Information you provide when you contact us or place an order (name, email, shipping/billing address, order notes, and any files you submit for custom work). We also collect basic technical data such as IP address, browser type, and pages viewed.
How do you use my information?
To fulfill orders, provide customer support, communicate about your order or request, prevent fraud, improve site performance, and meet legal requirements.
Do you sell my personal information?
No. We do not sell your personal information.
Who do you share data with?
Service providers that help us run the site and fulfill orders (for example, payment processors, shipping carriers, analytics, and hosting). They may access data only to perform services for us and are expected to protect it.
How long do you keep data?
We keep information only as long as needed for the purposes described above, including order fulfillment, recordkeeping, and legal compliance. Retention periods vary by data type.
What choices do I have?
You can request access, correction, or deletion of your personal information (subject to legal/transactional limits). You can also opt out of non-essential cookies where available.
Cookies & tracking
How we use cookies
Cookies help our site work properly and understand what content is most useful. Some cookies are essential; others help with analytics and performance.
Essential cookies
Needed for core site features like security, session management, and checkout functionality.
Analytics cookies
Help us understand site usage (for example, which pages are visited) so we can improve the experience.